POSITION : Parking Cashier

RESPONSIBILE

• Responsible for cash and credit card transactions associated with daily and monthly parking customers, including collecting payment and providing correct change to customers.
• The Parking Cashier matches customer’s ticket to parking rate schedule and accurately accounts for all daily transactions.
• Provides excellent customer service and assists customers promptly and in a friendly manner.
• Provide courteous and professional level of customer service and assist patrons with relevant answers to their questions.
• Attend all meetings required by car park property owners and CPS corporate office.
• Adhere to company posting procedures.
• Follow all policies as outlined in Employee Handbook.
• Perform at a high level in aggressive hospitality at all times.
• Introduce upset customer to manager or supervisor in a professional manner.
• Report all incidents and accidents no matter how minor to a manager or supervisor.
• Greet each patron entering through or approaching parking booth for payment.
• Attend all continued training seminars and classes when called upon.
• Collect revenues and issue parking tokens or receipts as vehicles leaves the parking area.
• Verify names of guests with authorized event parking list.
• Counting/balancing cash bank at end of every shift.
• Report all personal injuries suffered while working to a manager or supervisor.

Qualifications
Essential:

• Provide legible communications.
• Ability to nights, weekends and holidays as required.
• Able to obtain an acceptable Criminal History Report/Drug Test Result.
• Communicate effectively in English.
• Maintain composure and to exercise sound judgment and discretion in establishing and maintaining good relations with fans, guests and patrons.

Standard Specifications:

• Individual will remain in proper position as directed by the supervisor or Parking Operations Manager.
• Be attentive to all customers and coworkers.
• Perform in a professional manner at all times. Individual will observe all safety rules and regulations.

Desirable:

• High school graduate or equivalent with 2 years working experience.
• Ability to communicate in another language.

Skills
Essential:

• Ability to smile, acknowledges, greet and extend a warm welcome to each and every customer.
• Enhance the well being of each customer to ensure a positive memorable parking experience.
• Provide high levels of customer service and demands the same from all working associates.
• Maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.

Desirable:

• Previous customer service and cash handling is a plus.