POSITION : Integration/Support Engineer: Manage Partners Integration

Responsibilities

• Investigate and resolve analytics discrepancies between our ad platform and partners
• Manage and contribute to the product knowledge base
• Contribute to the documentation and refinement of internal processes
• Diagnose and resolve customer problems on Twinpine Ad server, Twinpine DSP and Adrenaline;
• Obtain and maintain an in-depth understanding of Adrenaline product technology and underlying hardware and software architectures,
• Troubleshoot and resolve technical issues related to ad serving
• Be a knowledge source and assist with internal

Requirements

• Communication and relationship skills; Able to professionally communicate technical information to people of varying technical knowledge
• Effective working cooperatively on a team and independently
• Familiarity with mobile and online advertising
• Experience with ad serving systems and 3rd party code implementation
• Critical thinking and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to communicate technical details to people of varying backgrounds and experience
• Desire to work as both part of a team and independently
• Experience with other ad serving systems and technologies and 3rd party code implementation
• B.Sc degree in Computer Science or a related technical field, or equivalent practical experience.
• 4 years of industry experience in technical support, professional services, engineering, sustaining engineering or systems engineering.
• 2+ years experience building solutions and integrating systems in Telco environments
• Frontend engineering experience and expertise in web development including HTML5 and Javascript
• Familiarity with web development troubleshooting tools (e.g. Fiddler, Firebug, etc)
• Able to manage multiple tasks and juggle competing priorities

How To Apply
Candidates should send their CV's to: customercare.sdil@gmail.com