Vacancy for Sales Associates at a retail pharmacy - Lifestores

Employment Nigeria 31-Aug-2017 LAGOS , Marketing and Sales Pharmaceutical

Lifestores a retail pharmacy is in Lagos, and requires the services of a suitable candidate for the below position

POSITION : Sales Associate

DESCRIPTION

Sales Associates are the face of Lifestores Pharmacy, and are the individuals that customers remember – as a result they must live and breathe our “customer first” values.

A successful Sales Associate will create delighted customers, who are loyal to Lifestores and actively recommend our store to their friends and family members.

The Sales Associate is responsible for delivering professional, warm and friendly in-store experiences for all Lifestores customers.

Responsibilities

Delivering Lifestores sales-related SOPs (standard operating procedures) professionally:
- Meeting and greeting new customers
- Processing POS (point of sale) purchases
- Processing customer returns
- Complying with inventory control procedures
- Ensuring that the store’s presentation areas are clean and organised
- Other administrative support
Delivering excellent customer service above and beyond customer expectations:
- Working with customers to understand their needs and then recommend the right product to solve the customer’s problem
- Developing customer loyalty by building ongoing personal relationships
Keeping on top of product information and training:
- Keeping up to date on the Lifestores products list
- Being responsible for tracking stock levels and expiration dates for items in assigned selling area
- Attending and actively engaging in regular team communications (e.g. morning meetings, training sessions)
Achieving the store’s sales goals (daily, monthly, quarterly and annual):
- Suggesting ways to improve sales (e.g. planning marketing activities, changing the store design)
- Cross-selling products
- Encouraging other team members to improve sales capacity
Being a role model and inspirational carrier of Lifestores’ culture and beliefs

Qualifications

A Bachelor's Degree
Be resourceful and good with people
Be an exceptional communicator (oral and written)
Strong leadership skills and personal integrity
Basic understanding of sales principles and customer service practices
A friendly and energetic personality with customer service focus
Have basic Microsoft Office skills
1+ years of professional working experience, ideally in a selling role
A self-starter who can accomplish tasks with minimal supervision
Highly driven and relentlessly obsessed with results

Benefits

Competitive compensation, including bonus allowance for outperformance of sales goals
Collaborative, meritocratic working culture
Opportunity to work with and learn directly from world-class operators
Access to regular formal managerial and entrepreneurial training

How To Apply
Candidates should send their applications to:lifestoresng@gmail.com

Sorry the application deadline for this job has elapsed

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Vacancy for Sales Associates at a retail pharmacy - Lifestores

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