Vacancy at Foremost Radiology Consultants Limited for Customer Care Officer
Employment Nigeria
16-Sep-2017
LAGOS ,
Health
Customer Service
Foremost Radiology Consultants Limited (FRCL) an advanced medical imaging center is recruiting to fill the position below:
POSITION : Customer Care Officer
Responsibilities
- Maintain and manage customer files and database, Logs customers’ complaints, and acts to ensure prompt resolution.
- Respond to customer enquiries over the phone
- Escalates major customer complaints that have not been resolved
- Maintains effective relationships with existing and potential customers in the most efficient and professional manner.
- Assist in responding to a wide range of inquiries from both the customer and by providing advice and information, processing transactional services, ( e.g. completion of electronic forms), and ensure customers receive high quality service in all business units in a prompt, efficient and courteous manner.
- Welcomes and attends to customers and directs them to the registration desk when appropriate.
- Records and saves all relevant hard and electronic copies of customers’ files.
How To Apply
Candidates should send their applications and CV's to: info@foremost.com.ng
Sorry the application deadline for this job has elapsed
