Elevation Craft Nigeria Limited is recruiting to fill the position below:

POSITION : Restaurant Manager

Responsibilities

• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Promote the brand of the restaurant.
• Recommend ways to reach a broader audience (e.g. newsletters, social media ads)
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Publicize the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.

Requirements

• Experience as a Restaurant Manager, Restaurant General Manager or similar role.
• Effective Customer Service Skills.
• Ability to Multi-task.
• Conflict Resolution skills
• Effective People Management.
• Good Planning.
• Excellent communication skills (verbal and written)

How To Apply
Candidates should send their CV's and Letters of interest to:careers@elevationcraft.com