POSITION : Customer Service Officer (Receptionist)

Responsibilities

• Act as the focal point of communication between patients, doctors and other relevant members of the primary care team.
• Answer incoming telephone calls, ensuring calls are handled appropriately or documented and redirected.
• Ensure up-to-date maintenance of computerised records - including correct filing of results and letters.
• Receive incoming mail, process and distribute as appropriate
• A competent member of the reception team by acquiring and maintaining a good working knowledge of all current and developing administration procedures, thereby adding to the efficient and smooth running of the practice.
• Greet patients and visitors to the practice and respond appropriately to and/or redirect all patient and visitor requests.
• Book in patients and visitors in line with practice appointments and procedures.
• Book, amend and cancel patient appointments as required

 Requirements

• Have a degree in any field 
• Good communication skills, general computer knowledge and any relevant previous experience would be helpful.
• Ability to work well in a team, but also without direct supervision and on own initiative when necessary.
• Must be a female

How To Apply
Candidates should send their CV's to:jobs@fadacresources.com