Interns, Drop Ship Specialists at a Fast Moving Consumer Goods (FMCG) Company - CornerStone Staffing

 Employment Nigeria 28-Oct-2017 LAGOS , Internship  

POSITION : Drop Ship Specialist - Intern

Description

Manage and track all Team dropship and at once orders.

This includes: sku creation, order placement, order tracking, order delivery, ship confirming, and vendor relations.

The Drop Ship Specialist will also serve as an operational liaison between merchandising, vendors, and service providers

This person is responsible for day-to-day drop shipment issue resolution, reporting on vendor compliance with SLA policies and procedures.

Responsibilities

  • Follow-up with vendors and sales reps to obtain and communicate order confirmations and tracking information on all drop shipped orders. Enter tracking details into Workhorse on decorated drop ship orders.
  • Effectively communicate any issues or delays with Team reps and customization department.
  • Effectively and openly communicate with Team and Retail buyers.
  • Serve as main point of contact for team sales staff regarding drop ship customer service questions.
  • Maintain vendor list and vendor catalog resources with current vendor information including: contact information, discount levels, websites, links, etc.
  • Create and modify skus. Confirm accurate order entry of drop shipped orders into controller.
  • Accurate placement of orders directly with vendors using correct shipping address and FO numbers.
  • Manage open orders report as it relates to drop shipped orders.

Requirements

  • HND/Bachelor's Degree
  • 2 - 3 years’ experience in Drop Ship or e-Commerce operations department
  • 2 years in retail or B2C role.
  • Understanding of retail landscape, operational systems and functionality
  • Good communication skills both written and verbal, with the ability to complete relevant paperwork.
  • Planning and organizational skills
  • Previous supervisory experience
  • Strong analytical and problem solving skills and business judgment.


Sorry the application deadline for this job has elapsed



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