Vacancy at Bemil Nigeria Limited for a Customer Service Executive
Employment Nigeria
04-Nov-2017
LAGOS ,
Customer Service
Bemil Nigeria Limited provides Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training
POSITION : Customer Service Executive
Responsibilities
- Keeps records of customers’ interactions and transactions.
- Records details of inquiries, comments, complaints and records details of actions taken.
- Maintains a comprehensive customer data base.
- Ensures that all required customer meetings are scheduled, attended and documented.
- Analyses and documents loss of clients.
- Assesses guards’ uniforms/appearance during visits and issues reports.
- Carries out regular Customer Satisfaction Survey.
- Deals directly with customers either by telephone, electronically or face to face.
- Ensures prompt response to all customer inquiries.
- Handles and resolves customers’ complaints in a timely manner.
- Ensures strict compliance with the Company's Policies & Procedures.
- Other duties as required in line with your skills, experience and role.
How To Apply
Candidates should send their applications and CV's to:careers@bemilnigeria.com
Sorry the application deadline for this job has elapsed
