Workforce Management Centre Limited is recruiting to fill the position below:

POSITION : Software Quality Assurance Analyst

Responsibilities

• Support implementation of CAPA and monitor effectiveness
• Test and analyze each component/phase of the systems development life cycle including the project requirements, design and programs
• Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts
• Resolve, document, and report problems that arise during testing
• Document and communicate results from testing
• Monitor performance after implementation to ensure compliance and efficiency of operation
• Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
• Retest corrections to ensure problems are resolved
• Ensure quality standards, test procedures and methodology are adhered to
• Monitor IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
• Determine improvements to areas of operations
• Review supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
• Assist with developing and maintaining quality policy and procedure documents
• Communicate quality standards and principles to IT organisation
• Assist with identifying and evaluating continuous process improvement opportunities
• Monitor performance of quality management using defined KPIs
• Provide leadership and technical guidance to reports

 Requirements

• Degree or its equivalent in a Business/IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage
• 3+ years of experience in IT quality management

Competencies:

• Proven experience in testing medium-high complexity IT systems
• Proficient knowledge of structured system analysis and design
• Proficient knowledge of software development life-cycle
• Proficient knowledge of quality management best practices and standards (ISO9001, TS16949, etc.)
• Proficient knowledge of core IT (Infrastructure, Applications)
• Working knowledge of quality management methods and tools
• Good strategic planning and management skills
• Good interpersonal and communication skills and the ability to work effectively with business stakeholders
• Sound conflict management skills
• Testing (Test 4)
• User Experience Analysis
• User Experience Evaluation
• Service Acceptance
• Quality Management
• Quality Assurance
• Quality Standards
• Conformance Review
• Good administrative and managerial ability
• Customer-centricity
• Creative, results-oriented and analytical with strong problem-solving capability
• Good leadership and influencing ability
• Coaching.

How To Apply
Candidates should forward their CV's to:jobs@wfmcentre.com with position applied for as subject