Receptionist at Yes-Africa Global Resources Company

 Employment Nigeria 11-Nov-2017 LAGOS , Customer Service  

Yes-Africa Global Resources Company, an empowerment company is recruiting to fill the position below :

POSITION : Receptionist

Responsibilities

  • Recording customers feedback details in the Customer Relations Management System for producing management reports
  • Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery
  • Providing follow up action on clients feedback and managing requests for compensation, where appropriate
  • Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action.

Qualifications 

  • A Diploma/Degree in English Language, Social Science or the Arts
  • Be a confident and diplomatic communicator, with a positive, customer-oriented mind set.
  • A minimum of one year experience
  • Ability to maintain and build internal, external contacts
  • A proficient knowledge of IT and media activities
  • The ability to manage and prioritize a varied workload effectively as well as the capacity to work under pressure

How To Apply
Candidates should send their CV's to:olujide.mayowa@yesafricaglobalresources.com



Sorry the application deadline for this job has elapsed



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