Receptionist at Yes-Africa Global Resources Company
Employment Nigeria
11-Nov-2017
LAGOS ,
Customer Service
Yes-Africa Global Resources Company, an empowerment company is recruiting to fill the position below :
POSITION : Receptionist
Responsibilities
- Recording customers feedback details in the Customer Relations Management System for producing management reports
- Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery
- Providing follow up action on clients feedback and managing requests for compensation, where appropriate
- Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action.
Qualifications
- A Diploma/Degree in English Language, Social Science or the Arts
- Be a confident and diplomatic communicator, with a positive, customer-oriented mind set.
- A minimum of one year experience
- Ability to maintain and build internal, external contacts
- A proficient knowledge of IT and media activities
- The ability to manage and prioritize a varied workload effectively as well as the capacity to work under pressure
How To Apply
Candidates should send their CV's to:olujide.mayowa@yesafricaglobalresources.com
Sorry the application deadline for this job has elapsed
