Etisalat Nigeria Job Openings October-November, 2012

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

ETISALAT JOB OPENINGS IN NIGERIA

JOB TITLE: ANALYST  
JOB LOCATION: LAGOS

JOB SUMMARY  
Support the Manager-Customer Relationship & Resource Management (CRM) in planning, designing, implementing, improving and maintaining the companys CRM solutions  
      
JOB FUNCTIONS          

  • Assist in requirements gathering for new functionalities on CRM applications
  • Implement patches, upgrades and configurations in the implementation of new functionalities
  • Provide administrative/ user support for the companys CRM solutions
  • Develop policies and procedures, as well as user guides, for deployed CRM solutions
  • Assist in gathering and analyzing end-user feedback for post-implementation review of deployed CRM systems and ensure timely and effective resolution of issues
  • Provide support in the resolution of related problems escalated by users via IT Service Desk
  • Attend team/ divisional/ departmental meetings as required.
  • Prepare appropriate daily, weekly and monthly activity and performance reports for the attention of the Manager-CRM
  • Perform other duties as assigned by the Manager-CRM    

EDUCATIONAL REQUIREMENTS      

  • First degree or equivalent in a numerate and/ or technology discipline, e.g Engineering, Computer Science, Computer Engineering, Mathematics, Business Management, Accounting, Physics, etc
  • At least one certification in a core IT technology area, e.g Internet Protocols, Operating Systems, etc. 

EXPERIENCE, SKILLS AND COMPETENCIES                  
Between one (1) and two (2) years directly relevant post-NYSC work experience

CLICK HERE TO APPLY

Closing Date: 12 /11/  2012.



Sorry the application deadline for this job has elapsed



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