Vacancy for Online Customer Service Representative at Vitachem
Employment Nigeria
25-Nov-2017
LAGOS ,
Customer Service
POSITION : Online Customer Service Representative
Responsibilities
- Strategically engage in active selling of products and close sales opportunities
- Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.
- Deal with customers via telephone, Internet, e-mail and instant messaging.
- Attend to all customer's enquiries and sell competitive products.
- Offer sales advice on products to customers
- Build and maintain effective customer relationship
Requirements
- Good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
- Able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.
- Good knowledge of telephone and computer systems so they can use call center systems efficiently.
How To Apply
Candidates should send their Resume and Cover Letter to:jobsinvitachemnigltd@gmail.com
Sorry the application deadline for this job has elapsed
