Vacancy for After Sales Operations Manager at Coscharis Group Limited

 Employment Nigeria 25-Nov-2017 LAGOS , Administrative  

Coscharis Group Limited is recruiting to fill the position below:

POSITION : After Sales Operations Manager (Automobile)

Responsibilities

  • Responsible for identifying after sales weaknesses and areas of improvements;
  • Ensuring that the complaints of the customers are attended to using best practices ;
  • Management of incentives programmes for after sales;
  • Implementing core processes of after sales department;
  • Ensuring the recovery of break down vehicles and timely fixing by the workshop;
  • Implementation and management of improvements in administration of the workshops;
  • Interface between customers and the workshop personnel;
  • Making sure that work flows through the workshop effectively and that targets and deadlines are achieved to pave way for customer satisfaction etc

Qualifications 

  • B.Sc / HND in Mechanical/ Electrical Engineering with at least seven years hands-on experience in handling after sales operation of a well structured automobile company
  • Have expertise in operations of after sales in a reputable automobile company, have a strong customer focus and be able to ensure that objectives are delivered.
  • Able to deal with cost management, budget and expenditure, productiveness and performance levels.
  • Ability to provide practical solutions to problem is a must
  • Strong communication skills (verbal and written) and be computer literate.


Sorry the application deadline for this job has elapsed



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