Taxify a ridesharing apps. Our mission is to build the smartest way to move in cities - more convenient than public transport, but cheaper than driving your car.

POSITION : Customer Support Specialist 

Responsibilities

• Represent Taxify in any English spoken market, primarily the local market at first
• Support all Taxify users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
• Be a key player in building a support team in a challenging hypergrowth environment

Requirements

• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
• Be a hustler, not stopping after 20 obstacles a day
• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be always ready to put customers first, be passionate about helping others
• Have excellent spoken and written English, any other language is a plus
• Be passionate about new technology and ridesharing

Offer

• No corporate BS
• A super motivated and talented team to work with
• Flexible working hours
• Competitive salary
• Amazing experience working in one of the fastest growing start-ups in the world
• Unique opportunity to shape the transport industry in EMEA
• Free Taxify credit