ARM Life one of the largest non-bank financial services firms in Nigeria established in 1994. We are recruiting to fill the position below:

POSITION : Support Officer

Responsibilities

• Responsible for managing the admin desk and CRM
• Develop and manage potential and existing relationships with clients by providing excellent financial products and services that add value to clients while minimizing costs and risks to the firm
• Banking transactions e.g. lodging of cheques, receiving of DITs etc
• Regular follow ups with back office operations
• Batching of client certificates for verification
• Maintaining client records, files etc
• Compiling customer service reports
• Maintaining client data base
• Opening/closing of client accounts
• Processing of requests from clients
• Handling of correspondences with clients /prospects
• Supporting in the development of periodic newsletters, marketing proposals/presentation
• Any duties or responsibility that may be assigned by the Head, Business Support

Requirements

• Minimum of a B.Sc in Business, Social Sciences or related fields.
• Knowledge of Asset & Investment Management and the Financial Services Industry at large.
• Proficiency in the use of Microsoft Word, PowerPoint,  Excel and other spreadsheet applications, Hiport , Reuters, Bloomberg & Maximiser & HP calculator
• Good multitasking capabilities
• Good analytical and problem solving skills
• Issues Management ability
• Good telephone manners

Generic Skills:

• Result-oriented
• Service orientation
• Customer focus
• Good telephone manners
• Ability to work well under pressure
• Very good interpersonal skills
• Excellent verbal and written communication skills

Supervisory Skills:

• Client relations
• Strong organizational skills