Customer Care Officer at Foremost Radiology Consultants Limited
Employment Nigeria
20-Dec-2017
LAGOS ,
Customer Service
Foremost Radiology Consultants Limited an advanced medical imaging center is recruiting to fill the position below:
POSITION : Word Processor/Customer Care
Responsibilities
- To respond to a wide range of enquiries from both the customer and Medical professionals by providing advice and information, processing transactional services, ( e.g. completion of electronic forms), and ensure customers receive high quality service in all business units in a prompt, efficient and courteous manner
- Proactively develop and maintain relationships with medical specialists to ensure that the service delivered to customers is seamless across FRCL functions and departments
- Ensures customers are regularly updated on the progress of their enquiry or service request as agreed at point of contact
- Resolves customer’s query and process them timely in accordance with our established procedures and policies, as well as handles major customer complaints.
- Review reports/results for typo errors and correct such errors
- Obtain further information for incomplete results/reports
- Generate reports, store completed work in designated locations and perform backup operations
- Scan documents and print files, when needed
- Keep information confidential
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunctions
Requirements
- A degree in Sciences an preferably female and with 0-1 yr experience typing
- Must be versed in the Microsoft packages.
How To Apply
Candidates should send their CV's to: careers@foremostradiology.com
Sorry the application deadline for this job has elapsed
