Customer Service Representative (CSR)

Do you have experience in client support, maybe hospitality? Are you a professional person interested in an awesome full time job opportunity? Then you might be a great addition to our team!

Summary:

A very reputable executive hotel is looking for Customer Service Representatives to join the team. Successful candidates will render a variety of services to guest, Perfect candidates will pride themselves on their professionalism, should be outgoing, personable, and a good conversationalist. Past positions should involve working with people; areas could include retail, restaurant staff, and hotel hospitality.

Description:

– Responsible for reservations.
– Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
– Serves as liaison between the customer and various departments.
– Solicits sales of new or additional services.
– Operates office equipment and proficent in the use of ms office.
– Provides pricing and delivery information, processes orders, and prepares cash reports.
– Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
 

Requirements:

Female

Multi-task oriented. Excellent communication skills and problem solving abilities. High school diploma or general education degree experience.

How to apply

Qualified applicant should send Cv to ng.willowwoodhotels@gmail.com