Graduates Recruitment at United Bank for Africa Plc

Employment Nigeria 31-Dec-2017 LAGOS , Banking and Finance

United Bank for Africa Plc (UBA) - Africa's leading commercial bank is recruiting to fill the position below:

POSITION : Teller

Responsibilities

Escalate issues on cash shortage, overpayment, loss and theft.
Maintain the highest level of confidentiality with all information obtained
Comply with all bank and regulatory body policies, procedures and regulations
Answer customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line
Other duties as assigned by the Cash Officer
Represent the bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
To accept retail and/or commercial deposits, loan payments, process checking and savings withdrawals
Verify and receive loan and utility bills payments.
Time-stamp(Validate) and signature-verify all customers’ requests and refer those that require call-back/status approval to supervisor for action
Reconciles cash drawer by proving cash transactions; counting and packaging the money, turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency
Ensure proper and accurate balancing of cash transactions on a daily basis and ensure there is no pending transaction left on the system before closing for the day.
Promote the bank’s products and services by cross-selling, ascertaining customers need and directing customers to the customer relationship officers or officers concerned.

Qualification

Minimum Educational level- OND in any related discipline

Competences
Knowledge:

The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.
Banking operations, policies and procedures
Familiar with retail banking regulations and teller roles and responsibilities relating to each
Basic Accounting and Mathematical skills

Skills:
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees:

Detail oriented, high degree of accuracy and attention to details
Ability to work in a fast-paced environment & under pressure as needed
Fast and error free processing
Ability to be calm under pressure
Strong communication & organizational skills
Good Numerical skills
Good team player

Sorry the application deadline for this job has elapsed

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Graduates Recruitment at United Bank for Africa Plc

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