Enterprise Business Info Systems (EBIS) a software enterprise is recruiting to fill the position below:

POSITION : Contact Center Agent

DescriptionThe customer service representative will act as a liaison between customers and our company providing product/services information, assist with complaints, errors, questions, and other queries as well as resolving any emerging problems that our customer accounts might face with accuracy and efficiency.

Requirements

•  Bachelor's Degree/HND
• NYSC discharge certificate
• 1 year experience 
• Multilingual is an added advantage
• Excellent communication skill (verbal and written), listening skills and attention to detail.
• Candidate must be very proficient in Microsoft office packages
• Ability to work with little or no supervision
• Innovative and quick thinking capabilities
• Decision Making skills
• Integrity
• Ability to work under pressure
• Adaptive, expertise, Result-Oriented, Relationship Skill
• Working with people
• Must be a good collaborator/Team player
• Multitasking
• 22 - 28 years of age