Saro Agro Sciences Limited an indigenous firm providing dependable solutions to crop production problems in a distinctive, rewarding and responsible way. 

POSITION : Customer Relationship Manager

Responsibilities

• Work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.
• Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.
• Deliver all information to and from customer using ICT
• Creation of e-channel for sales

Requirements

• Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass communication, Public Relations or other related discipline.
• 5 years+ Proven and strong CRM experience  
• Experienced at managing key stakeholders.
• Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
• Can demonstrate excellent Commercial judgment & acumen.
• Understands customers management process.
• Budget & cost control management
• A background in ICT
• Must have worked in this position
• Must be open minded
• Must be highly innovative
• Must have interpersonal skills
• Between 27 - 36 years