Manager, Customer Relationship at Saro Agro Sciences Limited

 Employment Nigeria 30-Dec-2017 IBADAN , Agriculture   Customer Service  

Saro Agro Sciences Limited an indigenous firm providing dependable solutions to crop production problems in a distinctive, rewarding and responsible way. 

POSITION : Customer Relationship Manager

Responsibilities

  • Work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.
  • Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.
  • Deliver all information to and from customer using ICT
  • Creation of e-channel for sales

Requirements

  • Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass communication, Public Relations or other related discipline.
  • 5 years+ Proven and strong CRM experience  
  • Experienced at managing key stakeholders.
  • Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
  • Can demonstrate excellent Commercial judgment & acumen.
  • Understands customers management process.
  • Budget & cost control management
  • A background in ICT
  • Must have worked in this position
  • Must be open minded
  • Must be highly innovative
  • Must have interpersonal skills
  • Between 27 - 36 years


Sorry the application deadline for this job has elapsed



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