POSITION : Virtual Service Sales Specialist

The Ideal Candidate

• Must be flexible with the ability to adapt to changes and think conceptually.
• Ability to work as a team member, as well as independently Dependable with proficient attention to detail.
• Relationship development - develop relationships with new or existing end-user customers or Cisco partners in order to drive the sales process (i.e. - demand generation through opportunity closure) and generate incremental revenue.
• Multitasking - The ability to simultaneously manage progress multiple sales opportunities.
• Resources Management - The ability to develop, engage lead a virtual sales team to win opportunities.
• Sales Effectiveness - The ability to find, develop close sales opportunities.
• Sales experience is essential, +3/5years experience
• Ability to engage and drives conversations with customers and present Service Sales concepts.
• Strong Analytical & Problem solving Skills.
• Strong communication & negotiation skills required
• Strong computer navigation skills and PC Knowledge
• Ability to remain calm under pressure and work in a concise, clear and focused manner
• Adaptive - The ability to modify strategy tactics to adjust to changes in competitive, economic market conditions.

Responsibilities

• Be responsible for achieving new and renewal service goals by closely working with our Account team, Customers and Partners. 
• Building direct relationships with Account teams and Partners in a designated region with the purpose of positioning Icebreaker 2.0 and drive lifecycle management that will enable them identifying incremental refresh opportunities in their Customer Base
• Development and looking for opportunities through Sales & Marketing activities to end customers and with partners to drive Programs to increase service bookings.
• Collaborating and engaging with aligned sales roles to close the deals once an opportunity is identified.
• Directing Account teams to the relevant Partner to ensure service is added to their equipment and ensure to close the loop with VPAM in region.
• Weekly Forecasting and salesforce.com opportunity management.
• Proactively engaging with Account managers, End Users or Partners to increase Network Coverage, by identifying new and refresh opportunities and raising awareness of the potential risks of uncovered network equipment.
• Create and maintain plans, track and manage deliverables that will result in incremental revenue.
• Build the initiative plan and interlocking with key stakeholders on regular basis – VSS will be a key advisor in identifying opportunities and engaging directly with Field sales teams.
• To drive continued awareness of Icebreaker whilst supporting the LAER (land, adopt, Expand and renew) initiative to drive lifecycle management opportunities across services, Software and products.
• Achieving Commit Targets & MBO’s set on quarterly and yearly basis.

Who You'll Work With

• You will work closely with Account Teams, Customer and Partners, across the Africa Theatre, being the focal point for Service sales opportunities.