AB Microfinance Bank Nigeria Limited is recruiting to fill the position below:
POSITION : IT Change Officer
Requirements
Minimum B.Sc / HND in Computer Science, Economics or related discipline with cognate experience
4 years working experience within an IT environment
2 hands-on relevant professional experience in a similar role
Good knowledge of business processes and/or Accounting
Analytical, problem solving skills and process-oriented approach to work
Self-starter, self-managed, and able to work under stress to meet deadlines
Collaborative, consultative and customer-oriented approach
Strong communicator & negotiator and Affinity with the IT world
Reliable team player with excellent communication skills
Provide information about the products and processes in the bank by being well-connected in the bank to gather such information
Responsibilities
The primary objective of change management is to enable beneficial changes to be made, with minimum disruption to IT services
Responsible for controlling the lifecycle of all changes and change portfolio
Ensure updates of the change management guidelines and procedures
Implement the change management guidelines and ensure compliance at all times
Conduct impact analyses, assess change readiness and identify key stakeholders
Review change requests and ensure completeness with required stakeholders
Integrate change and configuration management activities into project planning and release management
Identify and manage anticipated resistance
Follow and check the evolution of the change requests implementation
Process owner of the change management process
Deliver training sessions on change management process when required
Key player in the solution delivery lifecycle process
Define and measure success metrics and monitor change progress
Track and report issues
Ensure process improvement over time by leveraging lessons learned exercises.
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