Restaurant Operations Manager at the Grill Mall Limited

 Employment Nigeria 16-Mar-2018 LAGOS , Fast Food and Restaurant  

The Grill Mall Limited, a reputable comapany in Lagos State, is recruiting suitably qualified candidates to fill the position below:

Job Title: Restaurant Operations Manager

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Direct reports include:

  • Chefs
  • Barmen
  • Waiters
  • Dispatch bikers
  • Security

Requirements

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role (minimum of 5 years’ experience)
  • Proven customer service experience as a manager
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Remuneration
Salary ranges from N120,000 to N160,000 Monthly.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Butchery at Grand Products Company Limited

Vacancy at a reputable 4 star hotel

New Vacancy at Genesis Deluxe Cinemas (GDC)

Vacancies at Nuts About Cakes (4 positions)

COMMISSARY (PRODUCTION) MANAGER COLDSTONE CREAMERY


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Costing Analyst at Nestle Nigeria Plc

Account Receivable Officer at Dangote Group

Senior Sales Engineer - Valves at Bell Oil and Gas Limited

Accountant at Cometstar Manufacturing Co. Ltd

Turnaround Process Control Supervisor at Deepdrill Oilfield Services Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Management Accountant at Biswal Limited

Offline Sales Regional Manager, Eastern Region at Jumia

Business Cluster Managers in a Financial Technology Firm (Lagos, Aba, Onitsha, Osogbo, Ibadan, Kano)

Customer Service Officer at Vesti Technologies

Customer Service Representative at Paga

DevOps Engineer at Vesti Technologies

Electrician - Golden Fertilizer at Flour Mills of Nigeria Plc

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,