Merchant Acquisition & Payments Specialist at Accion Microfinance Bank Limited

Employment Nigeria 06-Apr-2018 NIGERIA , Administrative

Accion Microfinance Bank Limited - Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.

We are recruiting to fill the position below:

Job Title: Merchant Acquisition & Payments Specialist

Location: Nigeria
Reports to: Head eBusiness

Summary/Objective

The Channel Officer, will be responsible for deployment of POS, MCash, Accion instant Pay channels and collections channels for low cost liability generation for the bank.

Essential Functions
Acquisition:

Manage the Accion NIP/ POS/MCash product of the bank to ensure liability generation and profitability
Constant liaison with IT, NIBSS, Operations and all stakeholders to ensure 99.99% uptime of the Accion NIP Product
Manager the web acquisition business of the bank
Maintain physical custody of the bank’s POS Terminals and accessories allocated to customers
Daily monitoring of Merchant transactions on the CTMS
Provision of regular technical training to POS Support Officers
Liase with payment terminal service providers (PTSPs) and other support vendors for efficient set-up and support of the bank’s POS
Provide MCash/POS product support for both internal and external customers
Deployment of other liability generation products available in the industry like Western Union Money Transfer.

ePayments:

Liaise with Branches to secure new remittance and payments Mandates
Liaising with Operations Department for the creation of users profiles
Training and re-training of end users and Account Officers for marketing and deployment of the ePayments channels
Provide first level support to branches
Coordinates collection channels like Schools, Public utilities, TV and Other Collections including States & Federal Taxes (IGR/FIRS).

Qualification and Experience
Degrees & Education:

Bachelor’s degree in Computer Sciences /Engineering or equivalent or specific relevant experience.

Knowledge & Experience:

5 years of experience in banking system and/or 3 year of experience as Merchant Acquiring Officer.
Good Knowledge of ATM, POS, MCash etc
Good knowledge of information technology is very important in order to interact with different applications, especially Microsoft tools.

Key Performance Measures

Number of MCash and Web Merchants
% of transactions on the ePayments platforms
Fee revenue from POS/MCash and ePayments platform
% Growth on transaction value and volume
% Availability of the ePayments Platforms
% of Active POS Terminals.

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Merchant Acquisition & Payments Specialist at Accion Microfinance Bank Limited

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