Customer Service Agents Recruitment at Invent Alliance Limited
Employment Nigeria
05-May-2018
LAGOS ,
Customer Service
Invent Alliance Limited is recruiting to fill the position below:
POSITION : Call Center/Customer Service Agents
Responsibilities
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Qualifications
- Skills: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
- Educational Qualifications: Minimum of HND/B.sc in English, Mass Communication, Social Sciences or equivalent.
- Lekki-Ajah residence is required
How To Apply
Candidates should send their CV's and Applications to: admin@inventallianceco.com with "Job Title" as the e-mail subject.
Sorry the application deadline for this job has elapsed
