Vacancy at Seedstars for Credit Collections Officer
Employment Nigeria
30-May-2018
LAGOS ,
Administrative
Seedstars - Our client, QuickCheck (www.quickcheck.ng), is a Nigerian Fintech Startup that provide banking services to the underserved. We are recruiting to fill the position below:
POSITION : Credit Collections Officer
Description
QuickCheck, currently enables Nigerians across the country access easily, loans without the need for any form of collateral.
The key purpose for this job role is to maximize and ensure Customers’ satisfaction and retention.
Requirements
- A young professional, with high ambitions and desire to learn
- Have an innate drive for exploring different options for reaching results
- Possess strong analytical and IT skills, you leverage on technology to measure your results and optimize your time
- An excellent communicator since you will be interacting with clients regularly
- You have strong negotiation skills
Responsibilities
- Embrace the challenge of minimising loss resulting from non payment of loans, by proposing and iterating different strategies to achieve this objective
- Understanding (and ideally preparation) of key management reports such as PAR Report, collections roll rate report and first payment analysis
- Provide feedback on collection activities for policy changes
- Making calls to debtors and ensure that terms and conditions of loan facilities are complied with
- Ensuring the CRM tool is used to record interactions with clients
- Follow up with clients to Identify negative trends and deviations from client’s financial commitment
- Ensure prompt repayment and servicing of loans from indebted clients
Benefits and Perks
- Be part of a global movement and build your network in 70+ emerging markets
- Join a young and entrepreneurial company, giving you autonomy and freedom to "run the show"
- Growth opportunities (both locally and at global level) and support to achieve your mastery (by participating in our internal Seedstars Academy)
Sorry the application deadline for this job has elapsed
