Vacancy at AS Operations West Africa Limited (ASO) for IT and Communications Assistant

Employment Nigeria 01-Jun-2018 ABUJA , IT and Telecoms

AS Operations West Africa Limited (ASO), is a subsidiary of Adam Smith International (ASI) that provides operational support to three DFID-funded projects in Nigeria, i.e. NIAF, GEMS and ENABLE.

POSITION : IT and Communications Assistant

Education and Experience

First Degree in Information Technology from a recognized University or College
At least 5 years experience working in a large office environment with 50 plus clients to whom you were providing support services

Knowledge, Skills and Abilities:

Advanced knowledge of Microsoft Office Suite
Familiarity with Microsoft Azure
Advanced knowledge of Windows 7, 8 and 10 operating systems (Macbook is highly desirable)
Ability to run backups on servers
Knowledge of Server 2008 and 2012
Knowledge of Active Directory
Excellent customer service skills
A very good eye for detail
Ability to prioritize multiple tasks

Responsibilities
Mobile Phone Account Management:

Preparing bills for approval, rectifying unwarranted charges, matching numbers to names.
Providing and registering voice and data lines
Building close relationships with key vendors to ensure that problems are addressed quickly
Providing credit limit adjustments, additional data requests, rectifying barred or suspended lines
Migrating lines between projects

Desktop Support:

Microsoft Outlook: Setup, troubleshooting and desktop user assistance, client side mailbox management on PCs and mobile devices
Add new users/devices to network, configure network printers on new client computers

Servers:

Run regularly scheduled server backups
Be conversant with server 2008, 2012
A high degree of familiarity with Active directory is required

Networking:

Ability to setup and manage a local area network. (DHCP, DNS ,maintain security policies
VPN knowledgeable with VPNs (Virtual private Network)
Shared file storage

Hosted Services:

Familiarity with Microsoft Azure and Office 365

Hardware:

Must be able to perform system upgrades (RAM etc)
Ability to trouble shoot hardware related problem on IT equipment such as Printers , Laptops and desktops.

How To Apply
Candidates should send their Application package, which must contain three documents: Your up to date CV; a Covering Letter highlighting how you meet the skills and abilities requirements of the position, to:gm@asoperations.com clearly stating in the subject line: "IT and Communications Assistant".

Sorry the application deadline for this job has elapsed

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Vacancy at AS Operations West Africa Limited (ASO) for IT and Communications Assistant

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