Program Coordinator, Classic Products at Greenlight Planet

Employment Nigeria 15-Jun-2018 LAGOS , Administrative

Greenlight Planet is a social, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.

Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 30 million people in more than 60 countries.

We are recruiting to fill the position below:

Job Title: Program Coordinator, Classic Products

Location: Lagos
Reporting to: West Africa Business Leader
Job Type: Full-time

Job Role/Description

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.
The Program Coordinator will work closely with the Classic Channel Sales teams to ensure seamless execution of processes in the field and to support on any technical issues both on the hardware and software side of the field activities.
They will also ensure a proper management of the logistics surrounding the Classic Product business in the Country.
This person will be travelling to the field occasionally (~60 to 80% of the time)

Key Responsibilities for the Role
Sales Reporting:

Ensure quality report: coordinate and collate consistent and accurate daily, weekly and monthly reports from sales team,
Feed sales teams with performance analysis
Digitalization: apps training/retraining
Suggest software improvements or process changes Breakdown of performance level incentives
Take part in weekly calls
Breakdown of performance level incentives

ASE Relationship Management:

Troubleshoot and provide support on challenges resolution - all material/digital tools
Coordinate refunds & incentives payments
Ensure implementation of beat plans
Gets feedback from ASEs/ASMs/RSMs on issues and challenges faced in the field
Reports feedback and ensures follow-ups are acted upon

Marketing Operations:

Collate trade needs
Coordinate with Marketing on production
Ensure quality deployment and use
Ensure proper kitting always

Qualifications / Requirements

Diploma/Certificate in Supply Chain Management; Business Administration; Sales and Marketing; or Customer Service Management
2-year relevant work experience in a similar role is a requirement

Desired Characteristics:

Excellent interpersonal skills.
Clear and straight to the point communication skills with fluency in both written and spoken English and speaking Yoruba, Hausa and Igbo will be an added advantage
Clear thinking/problem solving ability
Excellent attention to details
Excellent issue-tracking and resolution skills
Able to handle multiple tasks at the same time without errors and mistakes.

Benefits
Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

Sorry the application deadline for this job has elapsed

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Program Coordinator, Classic Products at Greenlight Planet

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