The British High Commission Abuja Recruits LE II Information Technology Support Officer
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
The British High Commission Abuja has the following vacancy in its Management Section:
Job Title: LE II Information Technology Support Officer
General
- The British High Commission is looking for an Information Technology Support Officer (ITSO) to work in its Management Section.
Job Description
As an ITSO, your role will be flexibly tailored to:
- Maintain and support the F3G desktop infrastructure at the BHC including both Software and Hardware.
- Liaise with the UK IT Helpdesk teams and other third parties to assist in resolving problems.
- Operate as the BHC Abuja IT Team Leader and directly line manage all Deputy IT Support Officers (DITSOs).
- Assist with provision and support of BHC supplied BlackBerry phones.
- Ensure Work Orders are raised for all tasks undertaken.
- Help ensure the security of IT systems and report any potential breaches of security.
- Support the BHC Residential Internet and its infrastructure.
- Provide IT support for the BHC in Kaduna.
- Complete the IT Audit in line with FCO guidelines.
- Act as a budget monitor for the IT Team.
- Provide a focal point for users IT related queries.
- Monitor the IT shared mailbox to ensure all problems are resolved in a timely fashion and to the IT teams SLAs.
- Support of all BHC standalone systems.
- Support and maintain the BHC Echo systems for telephony, data and video conferencing services.
- Provide support for the BHC SharePoint website as a Power User.
Requirements
To meet the challenges of this demanding position it is an advantage if you have:
- Previous staff management experience;
- The successful candidate will have excellent English oral and written communication skills, excellent organisational skills, including the ability to manage several tasks simultaneously;
- Have strong interpersonal and networking skills and the ability to work with a diverse range of people.
- Previous experience of Microsoft Vista, Microsoft Office 2007, Windows Network, Internet and Intranet, Users Helpdesk support, Training Users and delivering presentations are essential.
- Additional qualities will include Managing Self, Others and Resources, Delivering Results, Working with Others and Communicating.
- Ability to learn on the job from online technical training manuals.
- The successful candidates must hold a British passport and be permitted to work in Nigeria.
- Any appointment is subject to the candidates successfully obtaining security clearance to conform to the F3G security policy.
- A recognised IT qualification is desirable.
Confirmation of appointment will be subject to the successful applicant obtaining the necessary level of security clearance.
Remuneration
- This is a full time position, from 8am – 4:00pm, Monday to Thursday and 8am – 1.00pm on Friday, also on occasion some additional hours may need to be worked.
- The job will be graded LE II with a monthly starting salary of N329, 656 and additional responsibility allowance of N22,916 per month.
- The job will be subject to six months probationary period.
- Successful candidates who are not liable to pay Nigerian tax will be subject to a 10 % notional tax deduction on the basic salary.
- The salary will be paid in Naira.
Application Closing Date: 19th March, 2013
Method of Application
Interested and qualified candidates should send applications with full curriculum vitae and a typed written covering letter statement in support of the application
Human Resources Assistant
British High Commission Abuja
19 Torrens Close
Maitama
Abuja
Or by e-mail to:
recruitment.abuja@fco.gov.uk
Note:
- Applications should include full curriculum vitae, hand written statement in support of the application and be accompanied by a passport photograph.
- Only applicants called for interview will be contacted and it is likely that interviews will be conducted during the week commencing 8th April, 2013
- Applications received after the stated deadline will not be considered.
- Telephone applications and enquiries will not be accepted.
Sorry the application deadline for this job has elapsed
