Director, Provider Relations at Reliance Health

 Employment Nigeria 30-Mar-2023 ₦Not Available LAGOS , Health   Administrative  

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Director, Provider Relations

Location: Lagos
Employment type: Full time
Department: Clinical Services

Description

  • Develop and implement processes that delight providers on our network as measured by feedback surveys.
  • Develop and implement a strategy to measure and improve the Reliance Health member experience while seeking care at providers on the Reliance Health network.
  • Develop and implement incentives for providers to minimize wait and maximize medical quality for Reliance Health members.
  • Eliminate episodes of long wait time, declined care, relationship denials and other negative experiences that members experience while seeking care.
  • Manage provider relationship management team to maximize provider performance within assigned portfolio as measured by clinical quality and member satisfaction.
  • Ensure timely resolution of all internal and external escalations related to the provider network.
  • Improve process of onboarding and consistent engagement of providers to ensure adherence to Reliance Health processes and rules.

Requirements

  • Minimum of First Degree in Medicine, Dentistry, or Ophthalmology.
  • You have at least 5 years experience including solid experience in a similar role within Healthcare & Insurance.
  • A customer success, claims, provider/insurance related work history is an added advantage.
  • Ability to use data to drive decision making and problem solving.
  • Strong negotiation and relationship management skills.
  • Excellent communication skills.
  • Willingness to travel when required.

Benefits

  • Attractive Salary & benefits
  • Unlimited leave days
  • Free office lunch
  • Fantastic work culture
  • Work and learn from some of the best in the industry
  • Great work-life balance

 

Method of Application
Interested and qualified candidates should:
Click here to apply online



Sorry the application deadline for this job has elapsed



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