Director, Provider Relations at Reliance Health
Employment Nigeria
30-Mar-2023
₦Not Available
LAGOS ,
Health
Administrative
Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We are recruiting to fill the position below:
Job Title: Director, Provider Relations
Location: Lagos
Employment type: Full time
Department: Clinical Services
Description
- Develop and implement processes that delight providers on our network as measured by feedback surveys.
- Develop and implement a strategy to measure and improve the Reliance Health member experience while seeking care at providers on the Reliance Health network.
- Develop and implement incentives for providers to minimize wait and maximize medical quality for Reliance Health members.
- Eliminate episodes of long wait time, declined care, relationship denials and other negative experiences that members experience while seeking care.
- Manage provider relationship management team to maximize provider performance within assigned portfolio as measured by clinical quality and member satisfaction.
- Ensure timely resolution of all internal and external escalations related to the provider network.
- Improve process of onboarding and consistent engagement of providers to ensure adherence to Reliance Health processes and rules.
Requirements
- Minimum of First Degree in Medicine, Dentistry, or Ophthalmology.
- You have at least 5 years experience including solid experience in a similar role within Healthcare & Insurance.
- A customer success, claims, provider/insurance related work history is an added advantage.
- Ability to use data to drive decision making and problem solving.
- Strong negotiation and relationship management skills.
- Excellent communication skills.
- Willingness to travel when required.
Benefits
- Attractive Salary & benefits
- Unlimited leave days
- Free office lunch
- Fantastic work culture
- Work and learn from some of the best in the industry
- Great work-life balance
Method of Application
Interested and qualified candidates should:
Click here to apply online
Sorry the application deadline for this job has elapsed
