Telemarketer / Front Desk Administrator at Strongmas Residence and Development Limited

 Employment Nigeria 23-Mar-2023 ₦Not Available LAGOS , Customer Service   Administrative  


Strongmas Residence Development is a real estate company and a member of the Strongmas group. Established several years ago as Cerebral Homes before it metamorphosed to its current name. Strongmas Residences was borne out of the idea of making exotic homes affordable to the middle class. Strongmas believes unvaryingly to quality and customer satisfaction. Over the years have built homes in Magodo Phase 2, Lekki and its environs.

We are recruiting to fill the position below:

Job Title: Telemarketer / Front Desk Administrator

Location: Ajah / Sangotedo, Lagos
Employment Type: Full-time

Job Description

  • Professionally conduct telemarketing activities for Strongmas Residence and its products.
  • Responsible for outbound and inbound calls
  • Responsible for outbound calls to the lead generated
  • Represent the brand through video content/story telling presentation
  • Contacting potential or existing customers to inform them about our products using structured scripts.
  • Responsible for closing deals from the outbound calls.
  • Answer accurately questions about the products and/or the company.
  • Asking questions to understand customer requirements and close sales.
  • Write scripts or other contents for video shoots.
  • Prepare and submit timely reports on daily and weekly telemarketing activities to line manager.
  • Collaborate with the media team to ensure the delivery of high-quality communication materials, including videos and graphics.
  • Assist the Head, Marketing & Sales to coordinate site inspections.
  • Operate in the organization's best interests and uphold optimal organizational practices.
  • Ensure regular attendance at official meetings.
  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Update customer information in the database.
  • Receive and resolve customer complaints from all channels.
  • Meet minimum number of daily outbound calls per hour and/or minutes on phone calls.
  • Book and track appointments in multiple channels.
  • Keeping records of calls and discussions with prospects and note useful information.
  • Other tasks as assigned by COO/Management.

Requirements

  • Candidates should possess a Bachelor's Degree qualification.
  • 3 - 5 years work experience.  

Salary
N100,000 - N150,000 monthly

 

Method of Application
Interested and qualified candidates should send their Recumes to: hr@strongmasng.com Copy: briggs.e@strongmasng.com and elegbede.e@strongmasng.com using the Job Title as the subject of the mail.



Sorry the application deadline for this job has elapsed



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