Unilever Nigeria Plc Recruitment For Entry Level Customer Care Executive

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

Unilever Nigeria Plc - Our brands are trusted everywhere and, by listening to the people who buy them, we have grown into one of the worlds most successful consumer goods companies.

On any given day, two billion people use Unilever products to look good, feel good and get more out of life.

With more than 400 brands focused on health and wellbeing, no company touches so many peoples lives in so many different ways.
 
Unilever Nigeria Plc is recruiting to fill  the below position:

Job Title: Entry Level Customer Care Executive

Job Number: 130005H9
Shift: Day Job
Job: Customer Development
Locations: Head Office at Oregun, Lagos, Nigeria.

Description
To proactively implement actions to delight customers; Customers, Wholesalers, and Retailers in a manner to build their loyalty to Unilever Business through unmatched services, intimate communication.
 
Main Accountabilities

  •     Manage customer care email account to attend to complaints that come from the trade
  •     Prepare monthly report on damaged returns reversals credit note application
  •     Manage the complaints ,enquiries from customers and wholesalers that come through the toll free care line
  •     Prepare monthly report on TTS credit note application


Key Skills

  •     Inter personal skills
  •     Communication skills  
  •     Microsoft word and Excel


Relevant Education / Experience

  •     Educational qualification of National Diploma (OND) in business administration or any other related fields
  •     Collaboration and relationships
  •     Customer Facing Experience


Application Closing Date: 26th March, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online



Sorry the application deadline for this job has elapsed



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