Customer Care Representative at Ringo Telecommunications Limited

 Employment Nigeria 16-Jun-2023 ₦Not Available LAGOS , Customer Service  

Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004. A brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lagos
Job Type: Full Time

Duties and Responsibilities

  • Listen to customers’ concerns, issues and questions.
  • Resolve customers’ concerns and answer customers’ questions to your best ability.
  • Maintain a positive attitude and calmly respond to customers’ complaints.
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
  • Recommend possible products to meet the customers’ needs.
  • Refer issues and questions to managers if necessary.
  • Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

  • Candidates should possess a Bachelor's Degree.
  • 1 - 3 years work experience.
  • Personable and attentive.
  • Strong interpersonal skills.
  • Strong verbal communicator.
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.
  • Should reside within Ikeja or its environs.

Salary Range
N30,000 - N50,000 / month

 

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@ringo.com.ng using the Job Title as the subject of the email.



Sorry the application deadline for this job has elapsed



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