Centre / Operations Manager at a Reputable Healthcare Company - Global Profilers
Employment Nigeria
30-Sep-2023
₦Not Available
ENUGU ,
Business Development
Global Profilers - Our client in the Healthcare industry in Enugu is recruiting to fill the position below:
Job Title: Centre / Operations Manager
Location: Enugu
Employment Type: Full-time
Reports To: Board of Directors
Summary
- The Centre Manager 's primary role is to oversee and manage the daily operations of a centre.
- They are responsible for ensuring the smooth functioning of all departments, including HR, finance, marketing, and maintenance.
- He/she play a crucial role in maintaining the center's efficiency, coordinating activities, and implementing effective strategies to achieve organizational goals.
- They are the central point of contact for staff, clients, and stakeholders, providing leadership and guidance to ensure the success of the center.
Key Duties & Responsibilities
- Manage and supervise the centre’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, Finance/Accounting, and Marketing/Business Development.
- Coordinate process improvement and transformation process.
- Facilitate effective clinical workflow development and implementation.
- Manage, build, and develop a team capable of delivering the targeted results.
- Develop standard operating protocols, monitor performance, identify areas for improvement and optimization and lead execution of related initiatives.
- Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
- Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality and devise strategy to improve any shortfalls.
- Develop and execute clear marketing and business development strategy.
- Communicate effectively and build strong relationships with key stakeholders, including partner hospital management, clinical teams, suppliers, strategic partners, and external advisors.
- Develop centre budget and track performance against budget.
- Manage and regulate stocks and supplies of consumables.
- Ensure all payments, collections from clients are deposited to banks and maintain accurate accounting records.
- Manage the overall security of the centre.
- Manage maintenance with all third-party suppliers.
- Ensure the centre has all regulatory permits and certifications.
- Coordinate staff training.
- Coordinate the efforts of clinical board and synergies activities with clinical partner.
- Provide timely, detailed, and frequent reporting to the Company’s Board of Directors.
Requirements and Skills
- Candidates should possess a B.Sc Degree in Healthcare Administration, Business Administration, Operations Management or related fields
- Minimum of 7 years managerial experience.
- Experience in management, operations, and leadership.
- High level HR duties
- Ability to build consensus and relationships among managers, partners, and employees.
- Excellent communication skills.
- Basic accounting skills.
Salary
N600,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV / Resume to: emmanuel.ogunwale@globalprofilers.com using "Centre Manager" as the subject of the email.
Note: We prefer candidates experienced preferably in "managerial operations".
Sorry the application deadline for this job has elapsed
