Customer Service Manager at Pershing Hills Elementary

 Employment Nigeria 21-Sep-2023 ₦Not Available LAGOS , LEKKI , Education and Training  

Pershing Hills Elementary is an elementary school located in Lagos with a focus on Early Years and Elementary education. The school aims to build confident and creative thinkers with a relevant education for their future.

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Lekki, Lagos
Employment Type: Full-time

Role Description

  • This is a full-time on-site role for a Customer Service Manager.
  • The Customer Service Manager is responsible for overseeing the customer support team to ensure customer satisfaction.
  • This includes managing customer inquiries, resolving complaints, and analyzing customer feedback.
  • The Customer Service Manager is also responsible for maintaining accurate customer records and reports.

Qualifications

  • Bachelor's Degree in Business Administration, Education, or related field
  • Minimum of 3 years experience
  • Customer Satisfaction, Customer Service Management, and Customer Support skills
  • Analytical skills to evaluate customer feedback and performance metrics
  • Excellent communication skills to effectively interact with customers and team members
  • Demonstrated ability to lead and motivate a team for peak performance
  • Experience working in a school or education setting is a plus.

Salary
N100,000 - N300,000 / month.

Deadline: 21st September, 2023.

How to Apply
Interested and qualified candidates should send their updated Resume and Cover Letter to: hr@pershinghills.com using the Job Title as the subject of the mail.



Sorry the application deadline for this job has elapsed



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