Engineer.3G Quality of Experience(QOE) Job Vacancy At Etisalat Nigeria

Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

Emerging Markets Telecommunication Services (EMTS), trading as Etisalat, is a Nigerian company duly incorporated under the laws of Nigeria in partnership with Mubadala Development Company and Etisalat of the United Arab Emirates. Incorporated in Nigeria as a private company, it acquired the Unified Access License from the Federal Government in January 2007. The license includes a mobile license and spectrum in the GSM 1800 and 900 MHz bands. Etisalat acquired a 40% stake in EMTS and is now the operator of the Unified Access License.

Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation, and quality service delivery among regional and international operators.

Job Title: Engineer.3G Quality of Experience(QOE)

Location: Abuja,NG

Job Summary
Monitor, analyze and operate the 3G and Voice Quality of Experience (QoE) systems and tools on the network in order to improve subscribers network performance experience

Principal Functions

Operate and monitor voice QoE tool
Analyze subscribers KPIs on the voice QoE system
Correlate output of voice QoE tool with vendors performance monitoring tools
Contribute to systems engineering drive for solutions to optimize QoE in congested network situations
Study and propose ways of improving QoE for 3G voice subscribers in light of QoS indicators and tools output
Research, identify and propose solutions with regard to problems in current wireless, video and cloud technologies
Maintain systems to measure performance against established QoE standards
Follow up with Fault Management, NOC and BSSOP on voice performance related alarms to achieve resolution
Audit 3G voice performance related parameters on scheduled bases
Monitor and report trends in 3G voice KPIs and traffic
Create and maintain a 3G voice customer complaints tracker and follow up on all opened cases until resolution
Deploy QoE software on subscribers mobile terminals and SIMs for voice monitoring
Prepare periodic reports on subscribers voice-related QoE activities
Escalate to relevant functions to fix problems associated with the experience of subscribers on voice
Monitor behavior of key 3G services data, voice, video and multi RAB offered by Etisalat Nigeria and ensure best QoE is maintained

Educational Requirements

Bachelor's degree or HND in Electrical/ Electronics/ Communications and/ or Computer Engineering
Experience,Skills & Competencies
At least two (2) years directly relevant post-NYSC work experience in network QoS within a telecoms business environment
Ideal candidate must be able to demonstrate:
- Good problems solving skills
- Proficiency in Microsoft Office Word, Excel and Powerpoint
- Good understanding of 2G and 3G technologies
- Good communication and reporting skills

Application DEADLINE: 13th May, 2013

How to Apply
Interseted and qualified candidates should:
Click here to apply online

Sorry the application deadline for this job has elapsed

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Engineer.3G Quality of Experience(QOE) Job Vacancy At Etisalat Nigeria

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