Customer Service Representative at XPRO Management Limited

 Employment Nigeria 29-Feb-2024 ₦Not Available LAGOS , Consultancy   Others  


XPRO Management Limited is an outsourcing firm that helps clients source credible and reliable workers in all fields.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja GRA, Lagos
Employment Type: Full-time

Job Description

  • We are looking for a highly motivated and skilled Customer Service Representative to join our team.
  • The ideal candidate will be responsible for providing exceptional customer service to our clients and resolving any issues or concerns they may have.
  • The candidate must possess excellent communication skills, both verbal and written, as well as the ability to multitask in a fast-paced environment.

Responsibilities

  • Responding to customer inquiries via phone, email, or chat
  • Providing accurate and timely information to customers
  • Resolving customer complaints and issues promptly
  • Maintaining a positive and professional attitude when dealing with customers
  • Collaborating with other departments to ensure customer satisfaction
  • Keeping accurate records of customer interactions and transactions

Requirements

  • HND / B.Sc Degree in any field
  • Previous customer service experience is an added advantage
  • Applicant must be ready to resume immediately upon successful completion of the interview process.
  • Excellent communication skills, both verbal and written
  • Ability to multitask in a fast-paced environment
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite and other relevant software

 

How to Apply
Interested and qualified candidates should send their CV to: xpromanagementlimited@gmail.com using the Job Title as the subject of the mail.

 

Application Deadline 29th February, 2024.



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