Project & Operations Coordinator - Technical Department at Global Profilers

Employment Nigeria 30-Apr-2024 ₦Not Available LAGOS , Manufacturing

Global Profilers is a resourcing company that offers recruitment solutions to organizations in Sub Saharan African markets. With an extensive understanding of the various aspects of multinational and local businesses and the industry’s specific demands, We can provide tailored solutions to any & all Industries. We consider ourselves multi-cultural with expertise working on several markets. We understand different perspectives and the atypical challenges that can face organizations in Nigeria, Angola, Kenya, Uganda, Cameroun, Bening, Togo, and Burkina Faso.

We are recruiting to fill the position below:

Job Title: Project & Operations Coordinator - Technical Department

Location: Lagos
Employment Type: Full-time
Grade: Assistant Manager: 2A
Reports Directly To: Chief Information Officer

Key Responsibilities
The Project & Operations Coordinator would have the following responsibilities:

Project Coordination Role:

Ensuring Projects are being implemented as per the process, timelines & budget
Ensuring timely assignment of duties & responsibilities to the Field Engineers (FE)
Creating, Planning & Implementing Project Plan and other required documents.
Ensuring the links are delivered as per customers' Purchase Order & satisfaction.
Ensuring the Sign of Job Completion Certificate (JCC) from the Client within 24 Hours of link delivery
Submission of Link Budget, Checklists & JCC to Upstream Provider
Presentation of Project Status to Management
Coordinating with Upstream providers for Feasibilities, Solutions, Site Access, Provisioning, Release of IP’s and Integration of the links
Raising & Coordinating for release & approval of Purchase Orders & Material Requests

Operations Coordination Role:

Maintaining & Analyzing Network Uptime Reports
Vendor Management & Payment Processing
Inventory Budgeting, Management, Accounting & Verification
Maintaining & Analyzing Client wise Network Reports
Ensuring Network Database is updated on a regular basis

Qualifications

Minimum: Graduate Degree in Science & Technology
Proficient in Network Management (like PRTG, Whatsup Gold) and CRM Tools
Relevant Certification in Project Management
Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint

Experience:

2 - 5 years of experience in a Telecommunication Company or Internet Service Provider and has expert knowledge of Internet Leased Line, Leased Circuits, MPLS, IPLCs, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations

Basic Requirements and Skills:

Expert Knowledge of Telecom Technologies:
Internet Bandwidth & Leased Circuits
Smart Solutions & Internet of Things (IoT)
Internet Broadband
FTTX

Soft Skills:

Passion to serve customers
Strong Planning & Organizational skills
Excellent Time Management & Stress Management skills
Self-motivated and detail-oriented
Quick to collaborate and coordinate with team members when necessary
Prior experience working with financial accounts
Strong math and critical reasoning skills
Interpersonal Skills
Resourcefulness & Result Oriented approach
Customer Oriented Approach
Strong Oral & Written Communication
Vendor Management
Integrity & Honesty
Team Player

Key Measurables:

Revenue Growth vis a vis Project Implementation
Network Uptime
First Call Resolution (FCR)
Profitability over Time
Inventory Management.
Fault Management
Total Number of Tickets & Tickets per Customer

Remuneration

N125,000 - N175,000 (flexible) monthly plus other benefits

How to Apply
Interested and qualified candidates should send their CV to: Emmanuel.ogunwale@globalprofilers.com using the Job Title as the subject of the mail

Application Deadline 30th April, 2024.

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Project & Operations Coordinator - Technical Department at Global Profilers

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