Customer Service Representative at Decor Hub Nigeria

 Employment Nigeria 27-Jun-2020 ₦Not Available LAGOS , Customer Service  


DecorhubNG.com is an online destination for all thing home and garden. Our goal is to help people find the perfect home products to furnish their home with ease and at the right price.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description

  • We are hiring a Customer Service Representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • We are hiring a Customer Service Representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • OND, HND, B.Sc. in any discipline
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Application Closing Date
27th June, 2020.

How to Apply
Interested and qualified candidates should send their CV to: careers@decorhubng.com using the "Job title" as subject of the email.



Sorry the application deadline for this job has elapsed





Click here to join our bbm channel for more latest updates!
Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here


Leave Your Comments










JOB SEARCH

GET FREE JOB ALERTS







Contact

0818-219-3596
info[at]employmentnigeria.com,
                BBM