Customer Care Executives at a Newly Licensed Digital Payment Institution
A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa desires to recruit highly competent, talented, self-motivated and result oriented individuals to fill the position below:
Job Title: Customer Care Executive
Ref No.: CCE
- Provide professional customer response / support.
- Handle both in relation to inquiries and complaints & provide appropriate resolution.
- Ensure proper profiling of customers for the appropriate and suitable products and services.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide up to date, accurate and appropriate information, to customers
Qualification & Skills Required
- Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
- A Bachelor’s Degree in any field. (Business related field preferred).
- At least 1 to 2 years’ work experience in any customer service related role in a bank, Telecoms and Financial Institution. Excellent knowledge of MS Tools especially Excel and Word. Excellent communication and interpersonal skills.
- Very attractive and competitive remuneration packages and challenging prospects await the successful candidates
Application Closing Date
23rd November, 2020.
Method of Application
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: firstname.lastname@example.org
Note: All applications will be treated in confidence and only shortlisted candidates will be contacted.
Sorry the application deadline for this job has elapsed