Etisalat Nigeria Job Vacancy for a Shop Managers
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Etisalat's vision is a world where peoples reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is recruiting to fill the below position of:
(Please click on the Job Title to Apply)
a.) Shop Manager, Experience Centre (Asaba, Delta)
b.) Shop Manager, Experience Centre (Yenagoa, NG)
c.) Shop Manager, Experience Centre (Oyibgbo, NG)
Job Summary:
Ensure the effective and efficient operations of assigned Experience Centre.
Principal Functions:
- Manage selling and customer service activities in assigned Experience Centre and train Retail Advisors on service delivery procedures to optimize and sustain sales performance, profitability and customer satisfaction
- Initiate and manage relationships with internal and external customers
- Ensure resolution of customer queries/ complaints received at Experience Centres and implement measures aimed at guaranteeing optimal customer satisfaction
- Liaise with the Distribution team to ensure maintenance of optimal stock levels in assigned Experience Centre
- Handle administrative duties in assigned Experience Centre and escalate issues to relevant units/ departments where necessary
- Facilitate the provision of after-sales support to customers
- Facilitate the conduct of periodic stock counts and perform spot checks to ensure minimal occurrence of stock losses
- Ensure proper maintenance of all equipment and fixtures in assigned Experience Centre
- Ensure compliance with all health, safety, security and emergency policies and procedures
- Liaise with relevant personnel to facilitate trainings for Retail Advisors in assigned Experience Centre as required
- Attend team/ divisional/ departmental meetings as required
- Provide guidance and manage the performance of subordinates
- Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Regional Retail Sales
- Perform any other duties as assigned by the Manager-Regional Retail Sale.
Educational Requirements:
- First degree or equivalent in any discipline
- Between three (3) and five (5) years directly relevant post-NYSC work experience, preferably in a service environment
How to Apply:
Interested and qualified candidates should:
Click here to Apply
Note:
- When the page comes up click on New Jobs (Last 7 days), at the end of the page click on Next 10, then click on Shop Manager, Experience Centre - Asaba
Application Deadline: 18th July, 2013
Sorry the application deadline for this job has elapsed
