Airtel Nigeria Job Recruitment

 Employment Nigeria 14-Apr-2021 ₦Not Available ENUGU , LAGOS , OYO , IBADAN , IT and Telecoms   Security   Managerial  


Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Information Technology Quality Assurance SME Specialist

Location: Lagos

What Will You Do?

  • SME, Quality Assurance and Testing is responsible for testing of all products and applications, coordinating the test strategy and plan with project managers – considering the context and understanding the test objectives and risks – including selecting test approaches, estimating the time, effort, and cost of testing, acquiring resources, defining test levels, cycles, and planning incident management.

Key Accountabilities
E2E Coordination IT Testing:

  • Understand the testing effort by analyzing the requirements of project.
  • Test execution, planning and management. Progress monitoring and corrections to the plan necessary to achieve project goals. Communicate status of the test activities for the project-to-project teams and management.
  • Estimate and obtain management support for the time, resources and budget required to perform the testing.
  • Coordinate with other managers (Project Manager, Development Manager, etc.) to ensure the highest level of software quality.
  • Initiate the specification, preparation, implementation, and execution of tests, monitor the test results, and check the exit criteria.
  • Responsible for writing and review of test strategy for the project, and test policy for the organization.
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained.
  • Keep track of the new requirements / change in requirements of the Project.
  • Escalate the issues about project requirements (Software, Hardware, Resources) to PMO Head.
  • Act as the SME and SPOC between Implementers and Testers.
  • Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
  • Ensure the timely delivery of different testing milestones.

Ensure capability development of the team and improved engagement:

  • Build a testing team of professionals with appropriate skills, attitudes, and motivation.
  • Identify Training requirements and forward it to the Project Manager (Technical and Soft skills).
  • Estimate and obtain management support for the time, resources and budget required to perform the testing.
  • Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
  • Review various reports prepared by Test engineers.
  • Manage software testing resources (Recruit, train, allocate and monitor)

Maintain IT delivery quality standard and Built-2-Operate:

  • Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
  • Formulate / review software testing strategies and policy for the IT.
  • Generate SOPs for processes in the QA department, train QA staffs on SOPs, daily evaluation of activities in QA lab to ensure compliance with SOPs.
  • Oversee review of processes and documents of the organization and ensure they are adequate in line with requirements of necessary standards.
  • Liaise with HODs to ensure understanding and compliance with requirements of standards.
  • Strong leadership skills. Superior strategic planning and successful tactical implementation skills

Requirements
What will make you successful?

  • Graduate Degree: BSc in Computer Science, Computer Engineering, Information Technology, or a related field (or equivalent)
  • Certification and knowledge of at least one of the Quality standards
  • Relevant certification would be an advantage, ISTQB/ISEB
  • 6+ years of relevant work experience
  • Knowledge of at least one programming / scripting language.
  • Knowledge of at least one database management system
  • Proficiency in written and spoken English.
  • Experience working for a Telecommunications company, Enterprise company or Billing/ CRM vendor in a Business Analysis role.
  • Direct team management experience.
  • Experience with telecommunication products, processes, and markets

How to Apply
Interested and qualified candidates should:
Click here to apply online


 

Job Title: Manager - Regional Security Operations

Locations: Enugu, Ibadan-Oyo & Kano

Job Purpose

  • To effectively handle all security operational activities, liaise and manage relations with government security agencies, also interface with Government Regulatory Agencies i.e. LGAS and State Governments, work permit community activities and contractors in order to minimize disruptions and ensure continuity of business operations in the region.
  • To effectively manage the Security Operations and Administration within South-West/North-West/South-East Regions of the country, by developing the framework for supervising the various Security Service Providers, and equally coordinating the activities of the Regional Security Specialists in the Region.  

Key Accountabilities
Motivate and manage security resources at the region to ensure safety and security of Airtel's assets (Human and Materials).

  • Prioritizes the allocation of security resources to high-risk, high impact issues.
  • Proactive and holistic enhancement of security across the Region.
  • Overall responsibility for the Security Infrastructures in the Region.
  • Coordinate Security operational activities at the region to ensure constant presence of guards at Airtel's locations
  • Oversee and supervise site-specific security procedures within the region
  • Performance evaluation for the various security service providers within the region
  • Regular interface between central security and the region
  • Conduct investigations on all incidents in a professional manner taking into account all legal considerations required.

Ensure effective liaison and relationship with community leader, regional indigenes and residents in the Region:

  • Serves as primary security contact in the Region and ensure adequate planning and provision of resources for appropriate security initiatives
  • Anticipate and meet the challenges/needs of Airtel Networks stakeholders, including employees, contractors, communities, partners and service companies; manage security service delivery with internal business Groups
  • Works with Business Groups to prepare security strategy and ensure most cost effective service delivery.
  • Communicate security issues and initiatives to business Groups and key stakeholders in a timely manner.
  • Proactively work with Government Agencies, including Police, DSS, LASTMA, FRSC, TASKFORCE and Military to define and clarify roles, responsibilities and ensure that these Agencies’ actions are consistent with Airtel Networks standards
  • Provision of timely intelligence on critical areas relating to business operations, safety and security of all assets.
  • Ensure smooth communication and cordial relationship between company and host landlords, leaders and council of elders
  • Address community relation issues arising from time to time with communities hosting operational and proposed sites
  • Periodically survey host communities for the purpose of intelligence gathering and identifying relevant interest groups and principal personalities within such groups.
  • Sensitize host communities of company’s social development programmes and its potential benefits to the communities

Effective and proactive Claims and Liabilities Management:

  • Crisis management and planning
  • Builds relationship with business Groups, identify and anticipate their needs.
  • Generate periodic reports and maintain database of past, current and potential community issues, threats, demands and activities.
  • Identifying and advising on potential claim and liabilities and taking pre-emptive action to avoid such claims or liabilities

Skills & Knowledge

  • Bachelor's degree in any field (Legal background, Sociology or Psychology will be an added advantage)
  • Possession of a post Graduate Degree will be an added advantage
  • Recognized senior Professional Certifications in Security Management and or Investigations.(CPP, PCI, PSP)
  • Initiative, business management and decisiveness skills
  • 8 - 10 years post qualification experience in the various areas of Security Profession with a specialization in Operations, Intelligence and Investigations, among others
  • Current or Previous experience /membership of the Nigerian Police Force, any arm of the Military or State Security Service is Mandatory.
  • Membership of both Local and International Security Association is compulsory
  • Must have handled similar role or perform roles involving interfacing directly with senior LEA officials from the level of CPs and above.

How to Apply
Interested and qualified candidates should:
Click here to apply online



Sorry the application deadline for this job has elapsed



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