Human Resources Business Partner at Pivotage Consulting

 Employment Nigeria 23-Jun-2021 ₦Not Available NIGERIA , Internship   HR  

Pivotage Consulting - We are a professional outfit that offers a wide spectrum of strategic Human Resource Services; particularly - Innovative Staffing Solutions, Potent L&D Interventions and Flexible Outsourcing to both big and small organizations across different business sectors.

We are recruiting to fill the position below:

Job Title: Human Resources Business Partner

Location: Nigeria
Unit: Outsourcing
Supervises: HR Executive, HR Officer, HR Intern
Employment type: Full Time

Job Role

  • This is an HR Generalist role and you will be responsible for providingtailored HR strategy to fit into each client’s overall business strategy.
  • You will provide excellent service to all internal and external stakeholders with a view to increasing the company’s reputation and revenue.

Functions & Responsibilities


  • Serve as the lead point of contact for all clients in your portfolio
  • Develop effective frameworks for client engagements with timelines
  • Measure process to ensure that clients and the company are aligned on key performance metrics, establish realistic business goals, and provide accountability through reporting and analytics
  • Meet and surpass all client expectations
  • Tailor proposals to fit clients’ specifications
  • Communicate best practices that will help clients achieve their goals
  • Own all aspects of client projects, manage projects and work with all other internal stakeholders to establish timelines, present key findings/deliverables when required and ensure repeat business by the client
  • Ensure that agreed timelines with clients are met
  • Update and manage payroll records
  • Provide client and employees with counsel and strategic thought leadership
  • Ensure Zero client loss due to operational and strategic issues
  • Achieve and maintain client satisfaction level to 100% on all accounts within your portfolio.
  • Create folder and maintain all clients’ records within your portfolio; key contacts information, new hires documents, proposals, project documents, DOBs, work anniversaries, etc.


  • Lead and drive all company pitches and efforts to win new businesses
  • Drive efficient day to day business operations which includes building team members, and influencing cross-functional internal partners to create and execute effective research, analysis, strategy and initiatives.
  • Lead the team in building Pivotage’ brand reputation and industry position through leveraging external network; taking part in speaking and conference opportunities.
  • Proficient in using project management tools to manage projects and reports
  • Provide support in developing and presenting new strategic opportunities
  • Initiate and drive 1 new client engagement bi-annually
  • Ensure that agreed timelines with colleagues are met
  • Provide internal team members with counsel and strategic thought leadership

Key Performance Indicators:

  • 100% execution of clients’ engagement within timeline
  • 0% client loss
  • Retain and grow existing accounts by 20% in this business year
  • A minimum of 4clients’ referrals per annum
  • Attend 2 HR conferences/ trainings per annum
  • +95% successful client queries resolution within 48hours

Qualification & Experience

  • A good first degree in any discipline
  • MBA/ Relevant Masters’ degree will be an advantage
  • HR certification required
  • A minimum of 5 years’ experience in an HR role where 2 years must have been spent in a supervisory capacity and as an HR generalist.

Skills / Competence Requirements:

  • Nigerian Labour Law
  • Tax

Skills and Attitude required to succeed on the job:

  • Professionalism
  • Proficiency in project management and  MS Office Tools; Excel &  Word
  • Presentation skills
  • Business writing skills
  • Interpersonal skills
  • Attention to detail
  • Analytical skills
  • Problem Solving skills
  • Self-motivation
  • Emotional Intelligence
  • Initiative
  • Relationship management
  • Multitasking
  • Leading teams, trust and mutual respect
  • Data sourcing.


How to Apply
Interested and qualified candidates should send their CV to: using "Human Resource Officer" as the subject of the mail.

Sorry the application deadline for this job has elapsed

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