Relationship Officers at United Bank for Africa Plc (UBA) - Nationwide

 Employment Nigeria 30-Sep-2021 ₦Not Available NIGERIA , Banking and Finance   Administrative  


United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Relationship Officer

Location: Nationwide
Job type: Full-time

Job Description

  • We are looking to hire talented and experienced individuals with relationship Management experience in a commercial bank for our branches in all 36 states in Nigeria.

Job Objective

  • To establish and maintain positive customer relationships towards the growth revenue for the bank.

Responsibilities

  • Approach customers with the aim of winning new business
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Follow up customers with dormant accounts, convince to resume dealings with the bank.
  • Implement marketing strategies / programs laid out by the bank to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Sell / Cross-sell and Upsell the banks products.
  • Market the brand.
  • Perform other related duties as assigned by the Business Manager.

Behavioral Expectations

  • High degree of professional ethics, integrity and responsibility
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship
  • High sense of confidentiality and discreteness

Educational Qualifications

  • First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
  • Should have 2- 7 years relationship management experience or work in a commercial bank

The ideal candidates must also be conversant with the following:

  • Basic knowledge of Accounting, Finance and Economics.
  • Banking operations, policies and procedures
  • Good knowledge of the Bank’s products and services.
  • Business development and acquisition
  • Marketing, Selling and Cross Selling
  • Knowledge of current business trends and CBN Regulatory laws

Desired Skills:

  • Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
  • Excellent Communication skills – oral and written.
  • Must be Strong, Tenacious and Persuasive.
  • Strong Selling / Marketing skills.
  • Must be self-driven, and have a passion for Marketing.
  • Good Relationship management skills.
  • Confident and possess excellent Networking skills.

 

How to Apply
Interested and qualified candidates should send their updated CV with the role as the subject matter to: careers@ubagroup.com



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