Call Center/Telesales Agents Careers at Telepoint Communications LTD

Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

CPC Nigeria - Our client an American Outsourced call center in Lagos is in need of telesales agents who are capable of picking up the phone and calling prospects in an effort to explain the company, its process, and entice them to sign up for one or more client product or service. This requires experience in a heavy outbound environment; great communication skills and eagerness to meet & surpass goals is a must.

Job Title: Call Center/Telesales Agents

Job Location: Lagos
Number of Slots: 30 agents (Night Shift Only)
Salary: 90,000-120,000

The Role
Applicants will be responsible for identifying prospects, calling prospective customers, influencing customers to buy services, completing contracts, answering inquiries, documenting transactions, and contributing to a team effort. The ideal candidate will be results driven, persuasive, and persistent. Candidates should have telephone sales experience and be able to sell to customer needs. Candidates should also have time management, data entry skills, telephone skills, prospecting skills, professionalism, and a high energy level.

Duties

Generating and qualifying leads through cold calling
Managing leads by tracking and following up on them
Conducting sales presentations and product demos via the phone and internet
Closing sales and meeting monthly sales goals in accordance with development plan.
Working with other telesales representatives to cross generate leads

The ideal candidate must have:

Problem solving-able to quickly identify and resolve problems in a timely manner and gather and analyze information skillfully.
Strong Oral communication-you must speak clearly and persuasively in positive or negative situations.
Quality management-you must look for ways to improve and promote quality and demonstrate accuracy and thoroughness.
Judgment-you must display willingness to make decisions, exhibit sound and accurate judgment and make timely decisions.
Planning/organizing-you MUST be able to prioritize and plan work activities, use time efficiently and develop realistic action plans.

Qualifications / Skills

OND/HND may be accepted for entry level
BA/BSc or equivalent education preferred.
Must have experience in telemarketing or outbound customer service experience in a heavy call volume atmosphere
Must have customer service experience
Must have Excellent telephone skills
Excellent communication skills, both oral and written
Organizational and time management skills with particular attention to detail
Ability to multi-task and prioritize in a fast-paced and dynamic environment
Computer literacy; prefer experience with Oracle, MS Office
Must Have a neutral Accent and be able to understand a variety of accents, American,British, Canadian, Australian etc

Remuneration

Salary is between 90,000-120,000 naira depending on experience and performance
This position is located in Lagos and NIGHT SHIFT ONLY

Mode of Application
Interested and qualified candidates should:
Click here to apply online

Application Deadline: 15th October, 2013

Sorry the application deadline for this job has elapsed

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Call Center/Telesales Agents Careers at Telepoint Communications LTD

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