Career for Customer Relationship Officer (CRO) at Telenotica Limited

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

We are recruiting to fill the position of:

Job Title: Customer Relationship Officer (CRO)

Gender : Female/Male
 

Job Location: Lagos, Nigeria
 

Reporting to: Business Development Manager (BDM)

Job Overview

The candidate will be responsible for assisting the BDM in managing the company s interactions with current and future customers, relate with the population, organize, synchronize sales, marketing, customer service and technical support.

Job Description

  • Work with the team to develop and maintain a customer-focused attitude toward activities, improving customer lifetime value.
  • Maintaining a strong knowledge of products and services of the company
  • Interact with customers and partners to provide and process information in response to inquiries, concerns and requests about products and services.
  • Cross sell products more effectively.
  • Help the BDM close deals faster.
  • Simplify marketing and sales process by tracking end to end sales process.
  • Discover new customers.
  • To assist the BDM with ideas and further development of the CRM and Website leading to continuous improvement.
  • Increase Company s revenues.

 

Qualification

  • B.Sc, B.A, HND in any course preferably Engineering degree in telecom.
  • Experience: 3 to5 years Sales/ Marketing/ Business development.

 

Skills

  • Fluency in English.
  • Excellent oral communication skills, interpersonal skills and superb listening skills.
  • Knowledge of sales and outstanding relationship building skill.
  • Must be able to work accurately, under pressure, to meet strict deadlines.
  • Knowledge of telecom solution product and services will be an added advantage.
  • Proficient in Microsoft application.



Mode of Application
Interested and qualified candidates should forward their applications and CV's to: hrhelpdesk@telenoetica.com

 

Application Deadline: 29th November, 2013



Sorry the application deadline for this job has elapsed



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