Front Desk Manager at a Healthcare Services Firm - Value Edge Management Service Limited

 Employment Nigeria 28-Jul-2022 ₦Not Available LAGOS , VICTORIA ISLAND , Customer Service  

Value Edge Management Service Limited - Our client, a Healthcare Services Firm, is recruiting to fill the position below:

Job Title: Front Desk Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Position Summary

  • Responsible for patient check-in.
  • Routes patients immediately to the resident consultant and follow up on payments.


  • Greet patients and guests, and respond to questions or requests.
  • Responsible for all front desk operations.
    Responsible for backup Registration as needed.
  • Collection of patient information for system entry and encounter forms.
  • Ensures that all telephone calls are answered promptly and routes all incoming phone calls.
    Schedules appointments and follow-up appointments, orders tests, and coordinates referrals according to specified guidelines.
  • As the cashier, request payment of all current and previous amounts due at the time of service.
  • Posts payments received at time of service and balances personal batch at the end of the day.
  • Adherence to all core measure initiatives, patient safety goals, and NQF Safe Practices
    Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.

Educational Background:

  • ND / HND / B.Sc or equivalent


  • 1 - 3 years of work experience.


How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

Sorry the application deadline for this job has elapsed

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