Customer Care Job at POWERGEN

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

POWERGEN is one of the established organizations in the packaged power sector of the economy. Our areas of focus are in supply of Generators, Transformers, Control panels, Power Equipments, and Solar Systems. We also handle services such as maintenance of generators, rentals, overhaul and provision of genuine spares parts for generators and other ancillary equipments.

POWERGEN also specializes in rural electrification and substation projects.

POWERGEN Nigeria is recruiting to fill the position of

Job Title: Customer Care

Job Location: Lagos

Job Description

  • Identify and Source Business opportunity effectively and efficiently, whilst maintaining the acceptable client support standards
  • Follow through on Client queries on specific jobs ensuring prompt resolution and feedback
  • Escalate and route Client/customer issues to the relevant process departments
  • Perform necessary system transactions related to your Clients request (on specific Jobs)
  • Use organization and time management tools to track client complaints and meet turn-around-times and other required metrics.
  • Inter-phase with the sales and Technical departments to proffer Productive business solutions.
  • Ensure invoices are raised and forwarded to the clients and notify all relevant units.
  • Follow up with customers on all outstanding checks
  • Seek new customers for company products and services.
  • Ensure existing customers maintain or increase their purchase of product or services.
  • Maintain quality and professional relationship between the company and its existing & future customers.
  • Responsible for updating company CRM tools and checking web mails and provide actions accordingly.
  • Compilation, interpretation & filing of customers correspondence and other related Documents. 


Mode of Application
Interested and qualified candidates should send their CV's to: hr@powergenltd.com

 

Application Deadline: 28th November, 2013
 



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Cost Controller at Maventeq Systems Limited

Project Manager at Maventeq Systems Limited

Contracts Engineer at Maventeq Systems Limited

Lead Project Planning & Delivery at Maventeq Systems Limited

HSE Lead at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Contracts Engineer at Maventeq Systems Limited

Cost Controller at Maventeq Systems Limited

Project Manager at Maventeq Systems Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,