MTN Nigeria recruits Application Support Engineer 6 July 2011
Job Title
Application Support Engineer
Job Department:
Information Systems
Job Location:
Lagos
Job Description:
Develop a sound understanding of the existing software applications and interfaces Adhere to all IS Policies and Standards SLA compliance with regards to user support (quick turnaround times on logged calls) Setup and execute technical test plans for application change, new deployment and upgrades Keep all application documentation updated at all times Construct a proactive maintenance cycle per application Develop quality code / application components within project timelines
Job Conditions: Normal open office planning Work within a multicultural, diverse and dynamic start-up environment. Projects and constraints will require overtime and weekend work
Reporting To: Team Lead, IS Applications
Required Skills:
Broad knowledge base of application development using an array of application development tools Application development lifecycles User Requirements analysis standards and methods Active participation in the planning of application changes/upgrade/deployment
Employment Status :
Permanent
Job Qualification:
B.sc Computer Science or related field from a reputable institution At least 4 years work experience including 2 years practical experience as a software developer Application development and support experience in the Telecommunications sector Exposure to typical Mobile Telecommunications applications oBilling systems (Corporate & Retail Billing, Interconnect Billing) oERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management) oGSM network interfacing applications (Provisioning, Pre-Paid management systems) oFraud Management Applications oValue Added Services
This vacancy expires on 7/18/2011
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