Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products. services and solutions to create long-term value and potential growth for its customers.
 
Huawei's products and solutions cover wireless products (HSDPA/WCDMA/EDGE/GPRS/GSM, CDMA2000 1xEV-DO/CDMA2000 1X, WiMAX), core network products (IMS, Mobile Soft switch, NGN), network products (FTTx, xDSL, Optical, Routers, LAN Switch) application and software (IN, mobile data service, BOSS), as well as terminals (UMTS/CDMA). Major products are based on Huawei's self-designed ASIC chips and
shared platforms to provide high-quality and cost-effective products and solutions with quick response.
 
Huawei's products are deployed in over 100 countries, and serve 28 of the world's top 50 operators, as well as over one billion users worldwide. For more information, please visit http://www.huawei.com
 

1. Job Title: Capacity Management Manager
 Ref: OP01
 

Qualification and Requirements

• A graduate with 7-8 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Responsible for ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.
• Plan for short, medium and long term business requirements and to translate business needs and plans into capacity and performance requirements.
• Ensure that future capacity and performance needs can be fulfilled.

2. Job Title: Service Management Manager Ref: OP02
Requirements

• A graduate with 8-10 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc
• Oversees all service support and service delivery actions and continuously seek innovative ways of improving IT support services.
• Translates the Business Plan and IT Strategy into specific deliverables with respect to Information Technology Governance.
• Establishes the governance frameworks and strict compliance within the IT organization, for IT Service Management, IT Quality Assurance and Service
• Performance Management.
• Manages Business Continuity through enforced standards of document management for Requirements, Analysis. Design, Implementation and Operations documents, within IT Services.
• Define and entorce Service Management Policies and Procedures. Oversee development of ITSM-based management processes and controls.
• Ensure alignment of ITSM solutions to EMTS and EMTS business needs.
• Oversee the creation and maintenance of the service catalogue - description of existing services offered by EMTS IT.

3. Job Title: Continuous Service Improvement Specialist

REF: OP03
 
Requirements

• A graduate with 3-4 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Ensure that improvement opportunities are identified throughout the entire service lifecycle.
• Continually align and re-align IT services to the changing business needs by identifying and implementing improvements to IT services that support business processes.
• Review. analyze and make recommendations on improvement opportunities in each lifecycle phase.
• Identify and implement individual activities to improve IT service quality and improve
• Formulate, agree and maintain an appropriate SLM structure for the Service Delivery.

4. Job Title: Change and Release Management Specialist

Ref: OP04
 
Qualification and Requirements

• A graduate with 4-5 years of experience preferably in Telecom industry
• First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Scheduling, coordinating and the management of new releases and changes including releases of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs.
• Responsible for implementing and managing change and release processes for the
• progression of code in the development, test, and production environments.
• Measure and monitor progress to ensure application changes are delivered on time and within budget, and that they meet or exceed expectations.
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates. 

5. Job Title: SLA Management Specialist

REF: OP05
 

Requirements

• A graduate with 4-5 years of experience preferably in Telecom industry
• Educational Qualifications: First degreeirom a recognized University, IT Certifications (JAVA, CISCO etc)
• Negotiating Service Level Requirement and Service Level Agreements with
• Customers and ensuring Service Level Targets! Service Level Objectives within the SLA is met.
• Ensuring that all templates for the Service Level Management process are up to date.
• Ensuring all backend agreements for SLA's are established, including Operational
• Level Agreements, Underpinning Contracts and also agreements for the IT Service Management processes.
• Measuring and Service Level Reporting for IT Services, Creating Service Level
• Reports for IT Services.
• Establishing and setting requirements for tools to underpin the process, such as SLA and Service Catalogue I Service Portfolio tools

6. Job Title: Tools Speiclaist

Ref: OP06
Requirements

• A graduate with 7-8 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (HP Certified Professional)
• Previous experience with HP monitoring tools (OM, NNM, SE)
• Previous experience with HP ITSM tools (HP SM)
• Experience with HP BSM, BPM, uCMDB, DDMi, OMi and NA will be an advantage. 

7. Job Title: Governance and Reporting Specialist

Ref: PM01
 
Requirements

• A graduate with 3-4 yrs of experience
• Should have worked in Telecom industry
• Candidate must have knowledge on reporting (excel, power point, MS Projects)
• Candidate must have excellent communication skills
• Candidate must be able to able to work with cross cultural teams
• Should have a strong ability in managing customer and supplier relationship
• Manage new requirement from both Internal stake holders and external customer/suppliers

8. Job Title: QA+ Risk MAnagement Specialist

Ref: PM02
 
Requirements
A graduate with 5-7 years of experience
Should have worked in Telecom industry
Candidate must have knowledge on reporting (excel, power point, MS Projects)
Candidate must have excellent communication skills
Candidate must be able to able to work with cross cultural teams
Have experienced knowledge on setting up of the Quality standards, Objective, responsibilities, schedule adherence, review
Have good knowledge on statistical QA tools like Regression test, sampling etc

9. Job Title: Contract Management Specialist

Ref: PM03
 
Requirements

• A graduate with 5-7 years of experience
• Should have worked in Telecom industry
• Candidate must have knowledge on reporting (excel, power point, MS Projects)
• Candidate must have excellent communication skills
• Candidate must be able to able to work with cross cultural teams
• Act as the focal point for all customer and partner communications
• Managing and Improving customer relationship, delivering reliable customer service and administrative support
• Vendor/3rd party supplier management (including legal and procurement)
• Managing Vendor/3rd party supplier invoicing and payment system
• Contract management for Vendor/3rd party suppliers

 
 Mode of Application:
All applications should be forwarded to: Juliet.emeronye@huawei.com  
 
Note:

• All applications must be sent via email to the outlined email address and must be received not later than 1 week from the date of advertisement.
• Applicants should specify on their applications and CV's the REF CODE and the JOB POSITION they are applying for and should send their C.V with their names.
• All applications that do not follow the instructions above will be disqualified.
• Applicants that do not meet the requirements need not bother to apply.

 Application Deadline: 3rd April, 2014.